Data Handling

Public website and previews

Evidyne’s interactive sample runs on fictional records in your browser. Its search, filters, and evidence panel do not upload business records or call an AI model. Meridian’s illustration and preview controls show a development direction. Neither preview grants product access.

Contact buttons open your email app. Nothing is sent until you send an email. This site does not offer checkout or a customer-record upload form. The sample intake page is an illustration, not a connected submission form.

Enquiries and approved work

We handle the business contact details and context you provide to answer an enquiry or deliver an agreed engagement. Snapshot and audit work do not require raw customer records. Use redacted examples where possible, and arrange secure access for scoped website work.

Customer inquiries are intended to reach the client’s own tools. Where an approved workflow needs processing by Fort AI Systems or a provider, that processing must be included in the agreed scope. Limited support access or consent records can still contain personal information; we do not describe them as “no customer data.”

Missed-call workflows, where enabled

Telephony and messaging providers process routing information and phone numbers to handle an approved call or text. The consent workflow records the caller’s decision and the disclosure presented, along with protected or masked caller references and delivery/opt-out records. It sends a follow-up text only when the caller requests it. Automated SMS delivery through this website is currently suspended.

The consent workflow does not record audio or transcribe the call. Its operational records are restricted service information, not public demo data. Any separate recording or transcription feature requires its own prior explanation and agreement.

Providers and processing location

• Vercel: website delivery, hosting/security request information, and optional aggregate analytics.
• Google: business email and preparation or sharing of written deliverables.
• Twilio, where enabled: approved telephony and messaging processing.
• Supabase, where enabled: restricted workflow, authentication, and consent records.

Providers applicable to an engagement, access arrangements, and processing locations must be confirmed before activation. Information may be processed outside Canada. No Canadian-only storage or specific hosting region is promised here.

AI and sensitive information

We do not use client or customer information to train custom AI models under the services described here. Internal AI assistance should use public, fictional, or redacted material. Any use of identifiable client information with an AI provider requires an explained, approved process and provider terms.

Do not send customer records, financial exports, credentials, health information, or identity documents with an initial enquiry. The services are not designed for regulated or sensitive data without a separate review and agreement. See AI Use and Limitations.

Retention, access, and deletion

We retain information only as reasonably needed for the agreed purpose and applicable business or legal requirements. A client workflow must have confirmed retention and deletion arrangements before activation. Minimal consent or suppression evidence may need to remain to respect an opt-out or demonstrate a consent decision.

Email sales@fortaisystems.com for an access, correction, or deletion request. Information held in a client’s tools may also require a request to that client. We explain applicable limits rather than promise deletion from every third-party system.

Browser storage and analytics

Optional analytics stays off until allowed. A local preference remembers the choice for 180 days. Public previews do not store customer records; restricted staff sign-in uses separate essential authentication cookies. See Cookies & Privacy Choices and our Privacy Policy.